UTIs are infections caused by unwelcome bacteria colonizing the lower urinary tract (urethra and bladder). If left untreated, the bacteria can ascend to the kidneys, where an infection can become far more dangerous.

Your online UTI doctor will ask detailed questions about your symptoms, including the following symptoms: when they started, severity, and frequency. They'll also inquire about your medical history, current medications, any recurrent urinary tract infections, and underlying medical conditions. Lastly, because UTI infections can be influenced by sexual activity, you may be asked about recent sexual encounters (particularly if you're sexually active), birth control method, and hygiene habits. Postmenopausal women may be asked about vaginal estrogen use, while questions about incomplete bladder emptying or urinary catheter use may be relevant for older adults.

Yes, for most uncomplicated UTIs and bacterial infections affecting the urinary tract, your online UTI doctor can safely diagnose and treat you. The healthcare provider prescribes treatment based on common symptoms and white blood cells detected through a virtual assessment. However, severe symptoms, complicated UTIs, or signs of bacteria proliferating beyond the bladder may require treatment with in-person evaluation, urine sample collection, dipstick test, or even IV antibiotics before the UTI treatment begins. Your UTI doctor will determine the best treatment options depending on your symptoms and whether the infection causes pee flow disruption or other concerns.

Once your online UTI doctor prescribes your UTI treatments, prescriptions are sent directly to your preferred pharmacy, often allowing you to start taking your antibiotics the same day to treat the infection and ease symptoms.

We recommend that you seek immediate in-person medical attention if you experience high fever, severe back or side pain, nausea, vomiting, or blood in your urine, as these may signal that your UTI could be spreading to the kidneys and needs urgent in-person care.

Your healthcare provider may discuss several preventive strategies to prevent urinary tract infections, including drinking plenty of water to help prevent bacterial growth, wearing cotton underwear, proper hygiene after sexual activity, and considering low-dose antibiotics for those with frequent UTIs. Some premenopausal women and sexually active individuals may benefit from cranberry products or drinking cranberry juice, though the American Urological Association notes results vary. Your birth control method may also be reviewed, as certain forms can increase risk factors for recurrent infections.